FAQ
Ordering & Payment
Information about the ordering process and payment.
Which payment methods are available.
Frequently asked questions and answers:
- We accept PayPal, credit card, Klarna, instant bank transfer, and prepayment.
- Yes, all transactions are encrypted through certified providers.
Frequently asked questions and answers:
- Yes, in your account under "Order History" you can reorder items.
- No, you can order from a single item – no minimum order value required.
- Select your products, add them to the cart, and follow the simple checkout process.
- Please contact us with a photo of the damage. We will send a replacement or refund your purchase.
- Yes, under certain conditions we offer payment by invoice – click "Invoice" at checkout.
- As long as the order has not been shipped yet, a change is possible. Please contact our support.
- You will receive a tracking number via email, which you can use to check the order status online.
