FAQ
Returns & Exchanges
Return, cancellation, and exchange options.
All about how to exchange items easily.
Frequently asked questions and answers:
- Yes, an exchange is possible within 14 days as long as the item is unused. Please specify the desired replacement item when returning.
How you can return items.
Frequently asked questions and answers:
- You have 14 days to return items. Contact us for a free return label.
- Within Germany, we cover the return shipping costs. From abroad, the customer bears the costs.