FAQ

Frequently Asked Questions and Answers:

• Can I reorder items?

  Yes, in your account under "Order History" you can reorder items.

• Is there a minimum order value?

  No, you can order from a single item – no minimum order value required.

• Can I pay by invoice?

  Yes, under certain conditions we offer payment by invoice – click "Invoice" at checkout.

• How does the ordering process work?

  Select your products, add them to the cart, and follow the simple checkout process.

• What if I receive a defective item?

  Please contact us with a photo of the damage. We will send a replacement or refund your purchase.

• Can I change my order?

  As long as the order has not been shipped yet, a change is possible. Please contact our support.

• How can I track my order?

  You will receive a tracking number via email, which you can use to check the order status online.