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- FAQ Overview
Ordering & Payment
Information about the ordering process and payment.
Frequently Asked Questions and Answers:
Can I reorder items?
Yes, in your account under "Order History" you can reorder items.What if I receive a defective item?
Please contact us with a photo of the damage. We will send a replacement or refund your purchase.Can I change my order?
As long as the order has not been shipped yet, a change is possible. Please contact our support.
Shipping & Delivery
Everything about the shipping process and delivery times.
Frequently Asked Questions and Answers:
How long does shipping take?
Within Germany, the delivery time is 1–3 business days.
Shipping Costs
What does shipping cost?
Frequently Asked Questions and Answers:
What are the shipping costs?
Shipping costs are €4.90. Shipping is free for orders over €50.
Payment Methods
Which payment methods are available.
Frequently Asked Questions and Answers:
Which payment methods are available?
We accept PayPal, credit card, Klarna, instant bank transfer, and prepayment.Is my payment secure?
Yes, all transactions are encrypted through certified providers.
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All prices incl. VAT. plus shipping and handling. The crossed out prices correspond to the previous price at modified 3.x Demoshop von MerZ IT-SerVice.
modified 3.x Demoshop von MerZ IT-SerVice © 2026 | Template © 2009-2026 by modified eCommerce Shopsoftware
modified 3.x Demoshop von MerZ IT-SerVice © 2026 | Template © 2009-2026 by modified eCommerce Shopsoftware