- Details
- FAQ overview
Description for Doll 28
Description for Doll 28
Ordering & Payment
Information about the ordering process and payment.
Frequently asked questions and answers:
Can I reorder items?
Yes, in your account under "Order History" you can reorder items.What if I receive a defective item?
Please contact us with a photo of the damage. We will send a replacement or refund your purchase.Can I change my order?
As long as the order has not been shipped yet, a change is possible. Please contact our support.
Payment Methods
Which payment methods are available.
Frequently asked questions and answers:
Which payment methods are available?
We accept PayPal, credit card, Klarna, instant bank transfer, and prepayment.Is my payment secure?
Yes, all transactions are encrypted through certified providers.
Shipping & Delivery
Everything about the shipping process and delivery times.
Frequently asked questions and answers:
How long does shipping take?
Within Germany, the delivery time is 1–3 business days.
Shipping Costs
What does shipping cost?
Frequently asked questions and answers:
What are the shipping costs?
Shipping costs are €4.90. Shipping is free for orders over €50.